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  #1  
Old 06-17-2008, 03:15 PM
goodmorningsky goodmorningsky is offline
Hatchling Croc
 
Join Date: Jun 2008
Posts: 1
Default Does Host gator avoid cancellation?

Hello,
I submit the cancellation and didn't get any response.
When I told to the support. He just put long text asking me to change other plan. However, I moved my site already to VPS. YOu don't have VPS. And the support just told me to spend email to *EDITED BY FORD*.
I send email 3 times. However, didn't get response.
Please check what's going on. I don't want you to charge for the next month.

Last edited by GatorFord; 06-18-2008 at 11:07 AM. Reason: don't put your ticket number email address in the forums.
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  #2  
Old 06-17-2008, 03:28 PM
GatorT's Avatar
GatorT GatorT is offline
HostGator Staff
 
Join Date: Jan 2008
Posts: 27
Default Re: Does Host gator avoid cancellation?

When you submitted your cancellation you received a confirmation that we received your cancellation with a ticket number. You can reply back to that confirmation to check on the status of your cancellation or ask any other questions you may have.
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