Discount for Multiple SSL Certificate Installs

[raidensnake]

Sorry to have to be blunt about this but I was going to be a returning customer but after finding about the price to install my wildcard SSL certificates I decided to cancel within the first 48 hours cause I thought the total price was disgusting. I couldn't believe how extortionate it was! $100 for 4 domains!? Come on cut me some slack please! I would have stayed if there was some sort of price cut for installing multiple at the same time! Even though it's a one-off fee, Please do something about this cause a lot of people are on a budget and can't afford all that at once!

[EarlyOut]

If you're installing SSL certs, it must be because you're expecting to make money from your sites (why else would you be installing them, if not for some sort of eCommerce?). If $100 is too much to pay, perhaps you should reexamine your business model.

[raidensnake]

in actual fact i don't make a penny since they are community sites. The reason why i wanted to install SSL is cause of recent security scares in my country also visitors demanded I do something about it. That's why I saved up for wildcard SSL's to make things easier. As the saying goes... "Better to be Safe than Sorry"

[JimNorton]

Perhaps the community you are supporting can help pay for the increased security they asked for?

[raidensnake]

that's not possible since most visitors don't have any money and aren't willing to pay at all cause of the security scares since they are afraid their own accounts will get hacked into.

[striddy]

Originally Posted by raidensnake

that's not possible since most visitors don't have any money and aren't willing to pay at all cause of the security scares since they are afraid their own accounts will get hacked into.

Then guess what... it's up to you to pay. That's life... move on.

[tletourneau]

You could move to a VPS/Deddi and install them yourself.

[raidensnake]

Originally Posted by striddy

Then guess what... it's up to you to pay. That's life... move on.

That's funny cause if you read my previous messages you'd know my budget is limited as it is and it's gonna get smaller since we are expecting a VAT increase to 20% here.

Originally Posted by tletourneau

You could move to a VPS/Deddi and install them yourself.

I would except for 2 things. 1. They don't offer 4 seperate IP's for vps's and 2. The prices are expensive for a dedi/vps which would break my budget easily.

[striddy]

Originally Posted by raidensnake

That's funny cause if you read my previous messages you'd know my budget is limited as it is and it's gonna get smaller since we are expecting a VAT increase to 20% here.

Not anyone's problem but yours. We all have to live within our means. If you can't afford it, don't do it. Simple.

Originally Posted by raidensnake

They don't offer 4 seperate IP's for vps's and

Incorrect, HG does indeed offer 4 IP's if you need that many. Again, you just have to pay accordingly.

Things in life aren't always the price we want them to be.... because the buyer doesn't set the price, the seller does.

[Dwight]

Originally Posted by striddy

Not anyone's problem but yours. We all have to live within our means. If you can't afford it, don't do it. Simple.



Incorrect, HG does indeed offer 4 IP's if you need that many. Again, you just have to pay accordingly.

Things in life aren't always the price we want them to be.... because the buyer doesn't set the price, the seller does.

I agree with striddy... We do sites for a fee, but we also do quite a few pro bono... if the free sites start to get too expensive for us, we tell the client, we are sorry, we can't provide that level of service for free.... so either do without, pay for the service, or get someone else to do it for you.

Originally Posted by raidensnake

in actual fact i don't make a penny since they are community sites. The reason why i wanted to install SSL is cause of recent security scares in my country also visitors demanded I do something about it. That's why I saved up for wildcard SSL's to make things easier. As the saying goes... "Better to be Safe than Sorry"

I don't see where someone 'demanding' you provide a service is any obligation on your part... if someone starts 'demanding' from me without paying, they can kiss various parts of my anatomy.

[raidensnake]

Ok, lets put it this way. If I don't do anything all of the visitors would start complaining in massive numbers to the hosts and then they'd be on my back. Yes I have had that happen before where I've had several warnings about user complaints in the past. I've been lucky soo far to have them resolved before things got out of hand. They complain cause of the risks as I said earlier... I can't blame them either. I know what it's like to have things compromised through no fault of my own. I'm more than happy to meet thr requests that they are asking me. All I'm asking of some sort of help in some way to make things easier. That's what I meant about discounts.

[eLIANT]

It is difficult to have much sympathy for your situation since you have not given real details.

Have I got this right...
- you volunteer your time and pay all website hosting and development costs out of your own pocket as a service to your community
- somehow, this "community" has come to believe that an SSL certificate is necessary for them to be secure while visiting your site
- there is no sensitive information being passed to the server

[raidensnake]

Originally Posted by eLIANT

It is difficult to have much sympathy for your situation since you have not given real details.

Have I got this right...
- you volunteer your time and pay all website hosting and development costs out of your own pocket as a service to your community
- somehow, this "community" has come to believe that an SSL certificate is necessary for them to be secure while visiting your site
- there is no sensitive information being passed to the server

yes pretty much with the exception that user forums contain login details which is classed as "sensitive data", also as I said before, cause of the recent news reports here about hackers breaking into sites and personal information being stolen over the last several months. They are too scared to even visit my site even though I make it as secure as possible. They want to see proof with the ssl so they can put their minds at ease and the ssl is a good way of showing it.

[Dwight]

Originally Posted by raidensnake

yes pretty much with the exception that user forums contain login details which is classed as "sensitive data", also as I said before, cause of the recent news reports here about hackers breaking into sites and personal information being stolen over the last several months. They are too scared to even visit my site even though I make it as secure as possible. They want to see proof with the ssl so they can put their minds at ease and the ssl is a good way of showing it.

Good forum software, if up to date, and has settings that require admin approval before posting should be good enough. This forum is running fine without ssl and is in the same data center as your server. It's difficult for anyone here to see the problem or fear. If you keep back ups, ban users that cause trouble, and tell people to not post their credit card numbers what's the big deal if it does get hacked? The worse thing you'd have to do is restore your site from a back up.

And SSL isn't going to keep out a dedicated hacker anyway. Look at the recent troubles Mastercard and Visa have had. You can bet they have all the security available and still got hit.

[eLIANT]

Also, an SSL cert merely encrypts the data WHILE IT IS BEING TRANSMITTED BETWEEN THE SERVER AND THE USER'S PC. It does NOT protect data stored on the server.

I know that trying to get false information erased from the public's collective thinking is not really possible, but installing an SSL cert isn't going to fix the problem they are fearing.

[raidensnake]

Originally Posted by eLIANT

Also, an SSL cert merely encrypts the data WHILE IT IS BEING TRANSMITTED BETWEEN THE SERVER AND THE USER'S PC. It does NOT protect data stored on the server.

I know that trying to get false information erased from the public's collective thinking is not really possible, but installing an SSL cert isn't going to fix the problem they are fearing.

The first part is exactly why they want security against packet scans by hackers which was the case reguarding the zues virus. Even myself have been packet scanned and have had active ftp sessions hijacked without requiring a login since the connection to the server wasn't encrypted and they managed to take complete control of it. That's another measure I now take against that sort of thing is to encrypt all active sessions between the pc and the server itself reguardless of being ftp, mysql ect...

[eLIANT]

So back to the earlier point...

You're doing this as a free community service, so just don't install a cert. To those who complain, request a donation. If they can't afford to give anything or just don't think they should have to contribute, then maybe the site isn't worth as much to them as you seem to think it is.

Drop it, and move on to something less frustrating.

[raidensnake]

Originally Posted by eLIANT

So back to the earlier point...

You're doing this as a free community service, so just don't install a cert. To those who complain, request a donation. If they can't afford to give anything or just don't think they should have to contribute, then maybe the site isn't worth as much to them as you seem to think it is.

Drop it, and move on to something less frustrating.

I would if they didn't complaint to the hosts. All I'm asking from hostgator is to consider offering a discount for multiple installations for people who are strapped for cash that's all.

[striddy]

Originally Posted by raidensnake

All I'm asking from hostgator is to consider offering a discount for multiple installations for people who are strapped for cash that's all.

You must be very naive.... if HG allowed that, can you imagine how many thousands of requests they would get every day.

HG provide a hosting service, not a charity hand out.

All of us here pay for a service. We get what we pay for. If we are not happy, we move elsewhere. If we can't afford it, we don't get access to that service.

[Dwight]

Originally Posted by raidensnake

I would if they didn't complaint to the hosts. All I'm asking from hostgator is to consider offering a discount for multiple installations for people who are strapped for cash that's all.

Aren't you their host? Tell them to shove off and stop whining about it. I don't know where you live that is so rampant with hacking, but people getting service for free don't get to complain all that loudly.

And people don't get discounts just because they can't afford it. That's life in the big city.

[GatorSteveN]

Actually, we do offer a free SSL that is already on the server. It is the shared SSL so it wouldn't match your domain and you would get warnings but if you add an explanation on the page the link is on that they will get this and explain it to them they should be OK with it.

http://support.hostgator.com/article...our-shared-ssl