Dedicated Server Questions

Hi there everyone,

After inspecting HG's website for a couple of days I must say that your services seem to be very pro, so I have in mind to purchase a dedicated server very soon. Before that I want to find out answers to a couple of questions :

1) TOS : 'a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.

b) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.

e) Run any bit torrent application, tracker, or client. Please note that you may link to torrents off server, but may not host or store them.

g) Run any gaming servers such as counter-strike, half-life, battlefield1942, etc

h) Run cron entries with intervals of less than 15 minute'

Are those valid for dedicated servers ?

Best wishes,
Alex

[YukonMaster]

As far as I see, those only apply to shared servers, seeing as it is your server, you can run whatever you want (within reason) on it, as long as it is legal of course.

[slapshotw]

No, they are not valid for dedicated servers, except for e, if you have illegal content. If you're storing illegal content on your dedicated machine and Hostgator receives a DMCA takedown notice for it, they'll most likely comply.

The rest of the stuff is completely up to you though.

What if for example, I have a client which runs a torrent tracker and his site receives a notice? Will my server be shutdown instantly or do I get a notice from HG to remove his account/site ?

Thanks for your answers.

[slapshotw]

Originally Posted by darkbeats

What if for example, I have a client which runs a torrent tracker and his site receives a notice? Will my server be shutdown instantly or do I get a notice from HG to remove his account/site ?

You should email sales@ and abuse@hostgator.com with this question. Don't ask live chat.

[ramapati@gmail.com]

Hello,

I am a newbie, entering this arena of web businesses in Jan. I ended up with 3 Baby and 1 Aluminum packages.

My business requires that I send about 90,000 emails per week. So HG informed me that I would be better off with a dedicated server.

I don't know anything about server management so I have a few questions:

1. Will HG manage the server for me? And what will it cost?

2. Will HG do daily backup? And the cost?

3. Will I be able to send the 90,000 emails per week with the dedicated servers?

4. Do I need to know anything technical to deal with the dedicated server or will it be just like the Aluminum package?

5. What operating system should I choose to run?

Please guide me.

Regards,

Rama

[YukonMaster]

Originally Posted by ramapati@gmail.com

Hello,

I am a newbie, entering this arena of web businesses in Jan. I ended up with 3 Baby and 1 Aluminum packages.

My business requires that I send about 90,000 emails per week. So HG informed me that I would be better off with a dedicated server.

I don't know anything about server management so I have a few questions:

1. Will HG manage the server for me? And what will it cost?

2. Will HG do daily backup? And the cost?

3. Will I be able to send the 90,000 emails per week with the dedicated servers?

4. Do I need to know anything technical to deal with the dedicated server or will it be just like the Aluminum package?

5. What operating system should I choose to run?

Please guide me.

Regards,

Rama

The servers on the dedicated page are all managed by HG, so basically no knowledge other than WHM and cPanel are REQUIRED to run it, however it's good to know the basics. The cost is integrated to the prices already.

I don't believe HG does backups for dedicated customers however you can purchase an extra drive to mirror the data.

It shouldn't have a problem with sending that many emails, depending on the server though.

It is very similar to the aluminum package with more space and options.

[gwyneth]

Rama,

It is better to start your own thread if your question does not directly relate to the first posts in a thread. Your dedicated server questions were quite different from darkbeats.

If you just started in January, how has your mailing list grown to 90,000 names?

If you are sending out 90,000 emails per week, how are you currently doing it? Or do you just want to send out 90,000?

Are they the same names each week? I would be concerned that somewhere in the HG TOS there is a provision that requires double opt-in so your recipients do not regard your emails as spam.

[chaloupe]

Rama,

To answer your questions without asking about your business, HG offer fully managed server at all time in their prices. No extra fees are added for dedicated server to be managed unless you take the unmanaged server that is not even available on the Dedicated Server page.

Daily backup are not done by HG. It is your responsibility to do them on your own by adding a secondary hard drive or remote FTP backup. This is easily done via the WHM control panel.

Larger hard drives can be purchased:
80gb $30 extra a month
120gb $35 extra a month
200gb $40 extra a month


For you 90 000 emails, just make sure to throttle them and not send all of them at the same time. Make sure all users are able to unsubscribe at all time.

Dedicated are about the same as the Aluminum if you take the manage servers. Just need to add a few thing like a firewall and some security that can be bought and install from configserver.com. A lot of us are using it.

For the operating system, it comes with CENTOS Enterprises 4. You can choose from Red Hat Linux 9.0, RHEL3, RHEL4, CentOS, or FreeBSD but make sure to let them know when you order the server.

I hope I've been able to respond to your questions. Also don't be shy to ask HG about the 90 000 email list to be sure everything will be alright.

Best Regards,

NOTE: Every customer/forums members needs to be answered in a proper way. We are all equal.
----------------

Originally Posted by gwyneth

Rama,

If you just started in January, how has your mailing list grown to 90,000 names?

If you are sending out 90,000 emails per week, how are you currently doing it? Or do you just want to send out 90,000?

Are they the same names each week? I would be concerned that somewhere in the HG TOS there is a provision that requires double opt-in so your recipients do not regard your emails as spam.

None of your business I would say.

Your are simply saying to that customer to go see somewhere else because somebody is already watching him.

You are asking questions like you were already pointing them for doing something wrong. Let customers do their own businesses. A lot of us are really into the hosting business and are working with well established customers/enterprise that were here before us.

[gwyneth]

Originally Posted by chaloupe

You are asking questions like you were already pointing them for doing something wrong. Let customers do their own businesses. A lot of us are really into the hosting business and are working with well established customers/enterprise that were here before us.

I think you have way-overinterpreted my response. Surely someone with your years of experience could see they are not questions about his business but about his server usage.

The answers have a great deal to do with things. For instance, a regular list of names is handled differently from a dynamic system. If they change each week that's a huge amount of backup and processing. If they're new, the way they're transferred to the server also makes a difference.

Your patronizing reply to me ignores the fact that Rama started his internet/computer business in January.

I am sorry that you are presenting my response in the negative way that you chose to interpret it.

Not one of those questions asked or implied that Rama is not running a legitimate business; what kind of business it is; and so on. They are all IT-type questions; they do not draw any conclusions (as you did); they are not telling him he is doing anything wrong.

Being concerned about the HG TOS is a reasonable approach; if you think he shouldn't be concerned, well, so be it.

[chaloupe]

Originally Posted by gwyneth

I think you have way-overinterpreted my response.

Yes I did, but for a reason.

He already discuss with Hostgator first and would only like to know a bit more from us here on which dedicated server he should use. Not how he got those 90 000 email addresses. His business already require that he sent those 90 000 emails so he must be already sending them using another system somewhere.

Originally Posted by gwyneth

The answers have a great deal to do with things. For instance, a regular list of names is handled differently from a dynamic system. If they change each week that's a huge amount of backup and processing. If they're new, the way they're transferred to the server also makes a difference.

Did he said he was doing it manually by hand and changing all emails each week?

FYI: Uploading emails to a database for a newsletter take seconds. It's done with a CSV file or plain text depending on the program use for the newsletter(phplist for example is easy).

Usually, newsletter members doesn't change each week unless they unsubscribe and the application will take care of it. Everything for a newsletter takes seconds to do. The processing in extremely easy.

Originally Posted by gwyneth

Your patronizing reply to me ignores the fact that Rama started his internet/computer business in January.

Maybe he have a customer with 90 000 subscribers that send a weekly newsletter. That's totally possible for someone reselling space to have new customers that are already well establish but would like to save some money and are searching for new ways/host.

A true story from my business:
I got a customers that have 26 000+ customers in their databases and send a weekly newsletter to them for the past 3+ years. so 26 000 X 4 weeks = 104 000 emails per months and I do it and never had any problems. This client was with another host before and couldn't really know if all emails were sent so I offer them a full solution that they could see if it was at least be viewed in the subscribers email boxes.

When I got this client, I didn't even had a website!

Again I don't say your answer was wrong but you tend to make it feel like something is wrong and not possible for this reseller to make the jump to a dedicated server because of the 90 000 emails.

Best Regards,

[esl]

Rama,
All on topic questions are welcomed here. I believe your posts was plenty related to the original thread post, as you also inquired about 90,000 emails being sent from your server.

[StrongMotive]

Originally Posted by darkbeats

Hi there everyone,

After inspecting HG's website for a couple of days I must say that your services seem to be very pro, so I have in mind to purchase a dedicated server very soon. Before that I want to find out answers to a couple of questions :

1) TOS : 'a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.

b) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.

e) Run any bit torrent application, tracker, or client. Please note that you may link to torrents off server, but may not host or store them.

g) Run any gaming servers such as counter-strike, half-life, battlefield1942, etc

h) Run cron entries with intervals of less than 15 minute'

Are those valid for dedicated servers ?

Best wishes,
Alex

I believe your first point is only for shared. I think the cron is also for shared and reseller. I think the others are valid for dedicated servers. You can submit a ticket to sales or go on chat and ask I guess.

[esl]

I believe those questions are best suited for email support.