cPanel Help, please

[lulu]

I Hope someone can give me step by step instructions on uploading a site onto a domain, please. I have done it two times and each time the Images will not load. I was told that the Images were in the wrong folder and that they had to be in a seperate directory within the domain.
I usually use FileZilla. Can you take me step by step through this so I can do it myself and not bother the support everytime?

Thank you
lulu

[striddy]

Originally Posted by lulu

I Hope someone can give me step by step instructions on uploading a site onto a domain, please. I have done it two times and each time the Images will not load. I was told that the Images were in the wrong folder and that they had to be in a seperate directory within the domain.
I usually use FileZilla. Can you take me step by step through this so I can do it myself and not bother the support everytime?

It sounds like you are uploading ok, but perhaps have the path incorrect.

If you can share the domain with us we can take a look for you.

[lulu]

Hello Striddy,
Thanks for responding.
Primary domain: redemptiontime.com
Uploaded domain: best-home-biz-review.com

If you need login info, I can pm to you.
As mentioned, I need to be able to do this myself so a diagnosis and treatment, please.

Thanks
lulu

[striddy]

Originally Posted by lulu

As mentioned, I need to be able to do this myself so a diagnosis and treatment, please.

As regards the primary domain, you have uploaded the images to the public_html directory whereas the code in the page points to pubic_html/images.

You will either need to create an images subfolder, then move the images there, or re-code all the image paths in the page.

[lulu]

Originally Posted by striddy

As regards the primary domain, you have uploaded the images to the public_html directory whereas the code in the page points to pubic_html/images.

You will either need to create an images subfolder, then move the images there, or re-code all the image paths in the page.

Re-coding all the images sounds foreign to me. I will therefore attempt the first option. So, file manager > public_html > .....then? Please continue from here..

Thanks
lulu

[striddy]

Using cpanel > file manager > click on public_html then create a new directory called images. Then move all the images to that directory.

However this is much easier to do in filezilla. Right click the public_html directory > create new folder, call it images. Then just drag and drop the images from public_html into the images folder.

[lulu]

Originally Posted by striddy

Using cpanel > file manager > click on public_html then create a new directory called images. Then move all the images to that directory.

However this is much easier to do in filezilla. Right click the public_html directory > create new folder, call it images. Then just drag and drop the images from public_html into the images folder.

I will go do it now and will report back later. Thank you so much, Striddy
lulu

[lulu]

Originally Posted by lulu

I will go do it now and will report back later. Thank you so much, Striddy
lulu

I had hoped to come back and shout Success. Can't. The images are in the images folder alright but not showing on the sight. Frustrating.

[REVOLUTIONS inc.]

You images for the main domain show up as (example: http://redemptiontime.com/images/02-box.jpg)

But you said you had a different upload url correct?
Are your images in a different domain than what the code in the page is pointing to?

[REVOLUTIONS inc.]

Alternativly try emptying your browswers cache and/or adding a slash before images as in: "/images/02-box.jpg"

[lulu]

Originally Posted by REVOLUTIONS inc.

You images for the main domain show up as (example: http://redemptiontime.com/images/02-box.jpg)

But you said you had a different upload url correct?
Are your images in a different domain than what the code in the page is pointing to?

My primary domain is redemptiontime.com. I was uploading a new site onto best-home-biz-reviews.com. The site uploaded ok but without the images. I just created a new directory as instructed and tranfered the images but still no show.

lulu

[lulu]

Originally Posted by REVOLUTIONS inc.

Alternativly try emptying your browswers cache and/or adding a slash before images as in: "/images/02-box.jpg"

yes, there was a /images

[gwyneth]

Originally Posted by lulu

My primary domain is redemptiontime.com. I was uploading a new site onto best-home-biz-reviews.com. The site uploaded ok but without the images. I just created a new directory as instructed and tranfered the images but still no show.

Did you make best-home-biz-reviews.com an addon domain through cPanel?

[lulu]

Originally Posted by gwyneth

Did you make best-home-biz-reviews.com an addon domain through cPanel?

Yes I did. The domain was registered at Godaddy so I changed the name servers to hostgator and then added it on in cpanel. As mentioned, the site itself uploaded without any problems but not the images.

lulu

[eLIANT]

You've taken the correct steps, but uploaded to the wrong directory. With an Add-On domain, the web site files are contained in
public_html/DirectoryOfAddOnDomain.

So /images directory should be created there instead of public_html, and pictures should be uploaded to
public_html/DirectoryOfAddOnDomain/images

[lulu]

Originally Posted by eLIANT

You've taken the correct steps, but uploaded to the wrong directory. With an Add-On domain, the web site files are contained in
public_html/DirectoryOfAddOnDomain.

So /images directory should be created there instead of public_html, and pictures should be uploaded to
public_html/DirectoryOfAddOnDomain/images

Hi eLIANT,
Thanks for your input. I think what I need to do is delete everything I have done and start all over again the way you suggest.

lulu

[lulu]

Originally Posted by lulu

Hi eLIANT,
Thanks for your input. I think what I need to do is delete everything I have done and start all over again the way you suggest.

lulu

I just made a discovery. The site and all the images are sitting very nicely but on the primary domain, not on the addon domain where I wanted it. Thanks to all of you who helped.
Now can someone tell me how to tranfer onto the addon domain, please.

Thank you all so much.
lulu

[eLIANT]

If you have more than just a few files that should go into public_html/DirectoryOfAddOnDomain, I recommend uploading them all over again - it will be faster.

You can use cPanel's "File Manger" to move the /image directory all at once, but the files that need to be moved from public_html must be moved one at a time.

[lulu]

Originally Posted by eLIANT

If you have more than just a few files that should go into public_html/DirectoryOfAddOnDomain, I recommend uploading them all over again - it will be faster.

You can use cPanel's "File Manger" to move the /image directory all at once, but the files that need to be moved from public_html must be moved one at a time.

I will do as you suggest. Reloading is not a problem but deleting the files from the primary domain is what concerns me now. I hope I don't make more of a mess.
Thanks so much
lulu

[gwyneth]

Originally Posted by lulu

I will do as you suggest. Reloading is not a problem but deleting the files from the primary domain is what concerns me now. I hope I don't make more of a mess.
Thanks so much
lulu

Why don't you just move them with FileZilla?