could not write to counter file

[surfergirl]

Hello

I installed 3 cgi's from the cpanel, the time, date, and counter. the first 2 work but the counter gives and error

'could not write to counter file: var/cpanel/Counters/saltcayv.dat'

after checking the permissions (755) and poking around on everything I still can't fluff it up to make it work . please help me, please please.

[surfergirl]

does it have something to do with .htacess file?

[CRySSiS]

Originally Posted by surfergirl

Hello

I installed 3 cgi's from the cpanel, the time, date, and counter. the first 2 work but the counter gives and error

'could not write to counter file: var/cpanel/Counters/saltcayv.dat'

after checking the permissions (755) and poking around on everything I still can't fluff it up to make it work . please help me, please please.

Check the permissions on the file that does the writing. Try setting it to 777.

[retzely]

'could not write to counter file: var/cpanel/Counters/saltcayv.dat'

That path looks a little suspicious to me.... Perhaps it should either be the path from the executing file (in your home directory) or a full path '/var/cpanel/Counters/saltcayv.dat' (notice the extra slash).

[Zanthadar]

Hi there, I'm aware this is an old topic but I'm getting this same error. I'm unable to find the specified path (/var/cpanel/Counters/sheitmar.dat in my case) so I can't try changing the chmod settings. Any help would be great!

Sean

[GatorBrent]

The counter not working is a cpanel bug.

The way not to install it is by visiting ip/cpanel when doing it this way you run into this problem. So go delete your counter then login at yourdomain.com/cpanel and install it again. That should fix your problem.