Command line access

[o0CAPPI0o]

Hiya i need to install a player stats program on my site and it can only be installed via command line, the programs are called psychostats and halflife stats directions can be found here http://www.psychostats.com/docs/ps2/chapter.php?sec=57
and here
http://docs.unitedadmins.com/HLstats/english/

do i have command line access? and if so where can i find it? and if not is there a way i can get access? or is there another way around this problem?
thnx
o0CAPPI0o

[JZ]

No, you do not have shell access. If you require shell access to do an install, and know what you are doing, they may allow you to have it for a limited time. I don't know that for sure, but you can email support@hostgator.com to see if they will enable shell access for 24 hours on your account.

- Jay

[Amish]

How can you not know what your own company will and will not let a person do?

[o0CAPPI0o]

yeahh that would be good if i could mate thanks

[JZ]

Originally Posted by Amish

How can you not know what your own company will and will not let a person do?

I am not a HostGator employee. I know many of the policies, but not all. When I don't know if something is possible, I advise them to ask because that is the easiest way to find out. For a complete description of a Peer Support Leader, please see this thread.

o0CAPPI0o, let us know how that works out for you.


- Jay

[o0CAPPI0o]

i sent in an email but they said no i could'nt have use of the shell due to secuirity risks

[JZ]

Ok, The other option is to ask if they would install the script for you. Basic script installation cost is 20.00, some cost more.

- Jay

[o0CAPPI0o]

Why does that not suprise me

[o0CAPPI0o]

thanks for your help anyway JZ appreicated m8

[GatorJustin]

We can grant you 24 hours of access via Jail Shell which should allow you to install your script. For more info, please contact sales@hostgator.com

I apologize for the conflicting information. JZ is correct in telling you that we do not grant shell access carte blanche on non-dedicated servers. He simply was not aware that we were still allowing the Jail Shell access, and I appreciate him for helping out and letting me know about this thread so I could clarify.

-Justin