[Closed] Rename in Cpanel Deletes File

[jerry99]

Hello,

When I renamed a file, it became corrupted or deleted, I'm not sure which. When I select it now, no "edit" option appears in the upper right where the "copy" and "delete" options are. Also, the icon to the left of the filename changed even though I kept the same extension. All I did was remove spaces between words, eg, 'change this file.jpg' to 'ChangeThisFile.jpg'.

When I "delete" it, it remains in the file listing. There is a duplicate 'default.htm' for example in one of my directories which also won't get "deleted". Another example of malfunction is when I tried to "restore" an different deleted file from the Trash Bin, it did not get "restored".

By the way, this is happening in one of my "Add On Domains".

Any suggestions as to how to pursue and resolve this would be appreciated.

Thanks. :roll:

[GatorJustin]

jerry, since I do not have access to your account, I will need you to submit your account details (username, pw, domain) to our support staff at support@hostgator.com

If you do not receive help in a timely manner, please reply here and I will help to get your ticket pushed through.

-Justin

[GatorJustin]

Closing this since it has gone unreplied to in a month.