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  #1  
Old 08-11-2009, 07:02 AM
dj32 dj32 is offline
Hatchling Croc
 
Join Date: Aug 2009
Posts: 18
Positive Chat Issue [resolved]

I asked some questions about reseller hosting,and the agent closed the chat before i ask all my questions

Last edited by GatorDHanna; 08-24-2009 at 07:57 PM. Reason: Marking resolved per customer's request.
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  #2  
Old 08-11-2009, 09:15 AM
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GatorFord GatorFord is offline
HostGator Staff
 
Join Date: Jan 2007
Location: Houston, TX
Posts: 1,525
Default Re: I am sad about my todays chat experience!

This isn't company policy at all and I'd like to apologize about this. Can you PM me the Chat ID or primary domain you were inquiring about in Chat so I can look into this? Thank you.
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  #3  
Old 08-11-2009, 09:25 AM
dj32 dj32 is offline
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Join Date: Aug 2009
Posts: 18
Default Re: I am sad about my todays chat experience!

i think i sent you pm,i don't know if it is sent cause i don't see it in the pm's i sent.
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Old 08-11-2009, 11:19 AM
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GatorFord GatorFord is offline
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Location: Houston, TX
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Default Re: I am sad about my todays chat experience!

I apologize for the experience you had. Per our conversation the chat in question does indeed appear to have been closed a bit prematurely. I hope I've been able to answer all your questions sent via PM. Please let me know if you have any other questions and my apologizes for any inconvenience. Thank you.
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