Go Back   HostGator Peer Support Forums > Public Forums > Pre-Sales Questions

Notices

Reply
 
Thread Tools
  #1  
Old 07-13-2008, 11:13 PM
irene irene is offline
Hatchling Croc
 
Join Date: Jun 2008
Posts: 18
Default Changing DNS Servers

I am intending to transfer my web host to HG and was told that I just simply need to change the DNS servers at my domain registrar after signing up. So how am i going to get it done?

Currently my domain status is "clientTransferProhibited" and by 19/07/2008, I should fufilled the so-called 2 months contract to change my web host. So should I sign up with HG now or should I wait after 19/07/2008?

I am totally new to all these and simply too confused.
Anyone please help.
Reply With Quote
  #2  
Old 07-13-2008, 11:16 PM
GvilleRick's Avatar
GvilleRick GvilleRick is offline
Emperor Croc
 
Join Date: Jan 2007
Location: Greenville, SC
Posts: 3,128
Default Re: Changing DNS Servers

You would need to log into your domain management with the registrar of the domain and change the nameservers to the ones that HG will send you when the account is set up. The Client Transfer Prohibited generally means that the domain is locked so that changes cannot be made without your approval. You should be able to unlock the domain and make the changes.

If you provide the domain we can provide more information on what may be necessary.
Reply With Quote
  #3  
Old 07-14-2008, 12:06 AM
irene irene is offline
Hatchling Croc
 
Join Date: Jun 2008
Posts: 18
Default Re: Changing DNS Servers

Thanks GvilleRick for your reply.

My domain is www.mappybloom.com.

Is it true that I need to wait till 19/07/08 to change web host?
Hope you will be able to provide me with more information.
Reply With Quote
  #4  
Old 07-14-2008, 12:23 AM
gwyneth's Avatar
gwyneth gwyneth is offline
Supreme Croc
 
Join Date: Sep 2006
Location: up north
Posts: 6,843
Default Re: Changing DNS Servers

Quote:
Originally Posted by irene View Post
Thanks GvilleRick for your reply.

My domain is www.mappybloom.com.

Is it true that I need to wait till 19/07/08 to change web host?
Hope you will be able to provide me with more information.
Not necessarily.

There is a difference between registering a domain and hosting your domain. At your domain registrar, you should be able to change the nameservers to the ones provided in your HG welcome email. That will tell the internet that the domain is being hosted at HG.

There are three possibilities for the message you are getting. That domain was created May 18, so the 60-day limit on transferring registration, not hosting, will expire July 19. That would refer only to the registration, which would be good for another 10 months at its current registrar.

If it is simply locked, as Rick indicated, that is a registrar precaution so that nobody but you can change the nameservers (and can be simply unlocked by, usually, logging in).

Finally, if you signed up somewhere that was offering a combination of registration and hosting and you agreed to stay for two months, as your post seems to indicate, that firm apparently is retaining you until the 19th.
Reply With Quote
  #5  
Old 07-14-2008, 01:10 AM
striddy's Avatar
striddy striddy is offline
Veteran Croc
 
Join Date: Mar 2008
Location: /home/australia/earth
Posts: 4,040
Default Re: Changing DNS Servers

The domain is registered with Godaddy.com.

Did you register the domain at Godaddy yourself? If so, login to Godaddy using the credentials you got at the time of registration and as GvilleRick and Gwyneth said, change the nameservers to what was in / will be in, your welcome email from HG.

You don't need to move the domains registration away from Godaddy if you don't want to, now or ever. However you won't be able to move it until the "clientTransferProhibited" time lapses.

Hosting your domain's website is different from where or who you choose to register your domain name through, although often they can be the same entity.
__________________
- David
Reply With Quote
  #6  
Old 07-14-2008, 02:46 AM
irene irene is offline
Hatchling Croc
 
Join Date: Jun 2008
Posts: 18
Default Re: Changing DNS Servers

I have registered my domain through Google.

So will it be the same procedure to change the nameserver or will HG be able to guide me the steps once I've signed up?
Reply With Quote
  #7  
Old 07-14-2008, 02:52 AM
striddy's Avatar
striddy striddy is offline
Veteran Croc
 
Join Date: Mar 2008
Location: /home/australia/earth
Posts: 4,040
Default Re: Changing DNS Servers

Quote:
Originally Posted by irene View Post
I have registered my domain through Google.

So will it be the same procedure to change the nameserver or will HG be able to guide me the steps once I've signed up?
Ok, so log into your domains account at google. Then set your nameservers there, then wait up to 48 hours for the settings to propagate.
__________________
- David
Reply With Quote
  #8  
Old 07-14-2008, 04:28 PM
Goddess Dix's Avatar
Goddess Dix Goddess Dix is offline
King Croc
 
Join Date: Aug 2006
Location: KS, USA
Posts: 1,498
Default Re: Changing DNS Servers

regardless of where you registered your domain, the process for changing the nameservers will be similar and you'll need to do the same things as state by the other folks.
Reply With Quote
  #9  
Old 07-14-2008, 04:44 PM
cumro25 cumro25 is offline
Hatchling Croc
 
Join Date: Apr 2008
Location: Swansea UK
Posts: 45
Default Re: Changing DNS Servers

Just spent ages typing in a question,lost the message cos I had been logged out,looking for it came accross this thread.
I had same problem two days ago with 1&1 , i then ralised the domain I was DNS to HG was using the free web design page on !&1. so I deleted the free web page.
I will post my problems tomorrrow, wish i had copied what I wrote before submitting! hate typing.
cumro
Reply With Quote
  #10  
Old 07-17-2008, 01:16 AM
irene irene is offline
Hatchling Croc
 
Join Date: Jun 2008
Posts: 18
Default Re: Changing DNS Servers

I've just signed up with HG today but still could not solve the DNS problem.

I've search for the entire Google Support / Forum but there's no answer where the DNS Management is located. I've posted my queries but there's no reply. I've found many others have posted the similar queries but there is no solution to it.

I've found one reply saying that there's no way to do it but to register a new domain name with new hosting company. How can that be possible??

Can anyone help?
Reply With Quote
  #11  
Old 07-17-2008, 01:56 AM
striddy's Avatar
striddy striddy is offline
Veteran Croc
 
Join Date: Mar 2008
Location: /home/australia/earth
Posts: 4,040
Default Re: Changing DNS Servers

Where / what page did you register the domain at.

When you registered the domain, you must have got a login or password to be able to back and make changes.
__________________
- David
Reply With Quote
  #12  
Old 07-17-2008, 02:25 AM
irene irene is offline
Hatchling Croc
 
Join Date: Jun 2008
Posts: 18
Default Re: Changing DNS Servers

Quote:
Originally Posted by striddy View Post
Where / what page did you register the domain at.

When you registered the domain, you must have got a login or password to be able to back and make changes.
I had register my domain at http://www.google.com/a/help/intl/en...s/domains.html

When I logged in, it goes directly to my site manager and site settings. Inside site settings, I could only find basic information on my site name, url. There are no other information on DNS stated anywhere.
Reply With Quote
  #13  
Old 07-17-2008, 02:44 AM
irene irene is offline
Hatchling Croc
 
Join Date: Jun 2008
Posts: 18
Default Re: Changing DNS Servers

Dear all

I think I've managed to find it. Been turning round circles to solve this.
Must reflect to Google to make their site more user-friendly.

I must really thanks those who had read / replied to my post.
Thanks everyone!!

Cheers
Reply With Quote
  #14  
Old 07-17-2008, 02:44 AM
striddy's Avatar
striddy striddy is offline
Veteran Croc
 
Join Date: Mar 2008
Location: /home/australia/earth
Posts: 4,040
Default Re: Changing DNS Servers

Try this link.

http://www.google.com/support/a/bin/...93&topic=14592
__________________
- David
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Linux servers or Windows servers? Sphinx Shared Hosting Support 2 06-17-2008 12:55 PM
Managed Servers VS Unmanaged Servers !! Blue Pre-Sales Questions 5 09-09-2007 01:01 AM
Changing Name Servers~ Unregistered Pre-Sales Questions 2 03-14-2006 03:31 PM

All times are GMT -6. The time now is 12:06 AM.