Can't see reseller/shared forums or search? Post here!

***GatorJay*** · #1 07-31-2005, 02:09 PM

If you are still not able to see the correct forums for your account, AKA Reseller Forums for Resellers and Shared Forums for Shared, Dedicated forums for Dedicated accounts. Please send me a private message via this message board. Also make sure the correct account information is in your profile fields or we will not be able to verify the account. If you want to change the information or if you believe it is incorrect you can provide that info in the private message.

Please do not send me a PM if you signed up within the last 24-48 hours and did not receive a verification email. Your account will be activated asap. If you received your first automated email about your account, then you will not be skipped over!

For any forum problems that do not have to do with this, please send a PM here or an email to jay@hostgator.com

Thanks.

***GatorJay*** · #2 09-28-2005, 09:25 AM

All accounts up to today September 28th, have been verified. If you can not see the correct forums or search feature contact me as listed above.

Gregory-Eric · #3 12-05-2005, 03:26 AM

I have now sent you two PM's requestin access, have also sent in two support ticket asking the same.

mrmidi · #4 12-13-2005, 05:29 PM

Have sent the PM and it's been more than 48hrs.
Still can't see reseller forums.

***GatorJay*** · #5 12-13-2005, 06:04 PM

Quote:

Originally Posted by mrmidi

Have sent the PM and it's been more than 48hrs.
Still can't see reseller forums.

Try now!

Pirhana · #6 12-24-2005, 03:49 PM

I have sent in 3 emails and 2 support tickets and I still can't see the forums. It has been 5 weeks since I first asked! Can you please sort this out for me.

kwajguy · #7 12-29-2005, 02:54 AM

I'm in this category now. I signed up with HostGator a little over a week ago. I keep seeing the message that I don't have permission for a lot of stuff here.

I only see 5 forums on the forums page. I assume there are other support related forums for shared accounts, probably for cPanel, and Fantastico, etc...

Please update my permissions as soon as possible. I also sent GatorJay a private message last week.

I can send another private message or email to where-ever is needed. I just need to know where.

Thanks....

johnb · #8 01-02-2006, 04:35 PM

Can you allow me to see the other forums? I need some help! Thanks, John

wrightbrother · #9 02-01-2006, 11:40 AM

I have the same trouble; have sent a pm two weeks ago, await access.

Best Regards,

wrightbrother

kwajguy · #10 02-01-2006, 01:19 PM

In my case, my post back up there was right in the middle of the holidays. After the holidays I sent another PM to gatorjay and then he gave me access to the shared forums.

ponchos · #11 02-06-2006, 11:51 AM

I cannot see the forums either, please can you activate my account

nsinternet · #12 02-23-2006, 09:51 AM

Hi, I can't see the private forums - please activate my account. thank-you...

Mark_A · #13 02-26-2006, 01:29 PM

I can't see the shared forums yet, any chance of activation?

kadnet · #14 03-01-2006, 11:20 AM

I can't see the shared hosting forum. Sent a PM a few days ago, but haven't seen any reply.

wireless · #15 03-02-2006, 10:53 PM

I just sent you an email before i seen this forum
i can see the reseller forum

wireless · #16 03-02-2006, 10:56 PM

the server in my profile is wrong also if that matters, i was just moved to a different server
70.87.90.2

nsaks · #17 03-10-2006, 06:12 AM

I'm having the same problems as everyone else - no shared forums and I also have no access to my profile. I've sent you private email, one a week ago and one via PM just a few minutes ago. Posting here to see if that helps at all. Signed up on Feb. 20, so that seems like enough time to be authenticated.

echarpie · #18 03-10-2006, 07:19 PM

Same as all above - have sent at least a couple of emails to support - at least three to Jay and a private message. Still no response.

Hoggs74 · #19 03-13-2006, 01:49 PM

i cant see reseller forums either. nor can I see member list

luqmanx · #20 03-14-2006, 12:56 PM

same here. i PM you like 2 weeks ago. went to live support and they said they'll ask you to email me, which is 2 weeks ago. hope you can look into this. thanks.

mcleodc · #21 03-18-2006, 08:45 AM

HI,

It's been over 72 hours and i am still waiting for my account to be approved.

lakeRat · #22 03-18-2006, 09:40 AM

I've been a shared customer for almost a month, sent 2 PMs to GatorJay, and still I can't see the shared forums. How often does the users get updated? Do these forums really exist?

Also, I can't log in to my user CP for this forum to change any details, including all the details of my account under my name when I post.

hvegas007 · #23 03-18-2006, 12:39 PM

Add me to the list, I can't see the reseller forums or edit my User CP profile.

bwwbob · #24 03-18-2006, 12:52 PM

Me too!!

Hope it doesn`t take weeks to be able to use the support forums

Can`t somebody else be allowed to activate permissions on these forums? Seems a bit odd that only one admin can do it

ltaylor · #25 04-07-2006, 06:25 PM

Just to let GatorJay know, I still have no access to the reseller forum & no cpanel access. I did send a private message and email. It's over a week and I bet I could really benefit from the shared info in the forum

ltaylor