Cannot access cPanel or Webmail? Read this, as it will help you.

Some users may not be able to access cPanel or Webmail due to their firewall.
Some firewalls will block the secure/standard cpanel ports, which are:

• 2082 (Standard cPanel Port)
• 2083 (Secure cPanel Port)
• 2095 (Standard Webmail Port)
• 2096 (Secure Webmail Port)

A quick fix to this is to install cPanelProxy.
This script is made for people who use cPanel. Its purpose is to give access to cPanel (including webmail and WHM) at port 80 by acting like a proxy. (For people behind strict firewalls.)

I know you should now be scratching your head wondering how hard it will be to install it, but you should not. You can install it with just 1 click.

To do so, simply click here and fill input your account details there. It will connect to your account and install it automatically.

After it is installed, you should be able to access cPanel through http://cpanel.yourdomain.com and Webmail through http://webmail.yourdomain.com.

If it does not work, send us an email, or contact us on LiveChat. We'll be glad to help you. You can also reply to this thread, as I am subscribed to it and will be notified of responses.

===================
Andre R.
LiveChat Support Rep.
HostGator.com, LLC

[johnand]

What do I enter in the "Server"? I tried my domain but that didn't work.

Hi there,

Try using 70.84.231.2 as server.
Let me know how it goes.

[Pitrow]

I'm behind a very restrictive firewall while at work, and I have been looking for a solution to access my WHM, Cpanel and mail.

I tried to install this, but apparently it did not work for me. I got the following:

Connecting to 70.86.17.194...
Logging in...
Detecting theme...
Theme: x
Installing webmail
Creating subdomain...

But when I try http://webmail.pitrowproductions.net it just takes me to the index of that directory. If I try http://cpanel.... then I get the "could not find server" error.

[chaloupe]

You need to wait a bit longer, it should appears like this:

Connecting to 69.93.***.***...
Logging in...
Detecting theme...
Theme: rvlightblue
Installing webmail
Creating subdomain...
The subdomain, webmail.**********.com has been added.
FTP connecting...
Logging in...
Creating directory...
Uploading files...
- README.txt OK
- cpanelproxy.php OK
- .htaccess OK
- php.ini OK

If no errors are shown, cPanel Proxy should work now. Go ahead and try it! DNS cache may prevent you from using the subdomains a few hours after they're created.
Installing cpanel
Creating subdomain...
The subdomain, cpanel.*********.com has been added.
FTP connecting...
Logging in...
Creating directory...
Uploading files...
- README.txt OK
- cpanelproxy.php OK
- .htaccess OK
- php.ini OK

I don't know how about if PHPSuExec is install on the server that it will work because of the php.ini files

Originally Posted by Pitrow

I'm behind a very restrictive firewall while at work, and I have been looking for a solution to access my WHM, Cpanel and mail.

I tried to install this, but apparently it did not work for me. I got the following:


But when I try http://webmail.pitrowproductions.net it just takes me to the index of that directory. If I try http://cpanel.... then I get the "could not find server" error.

Chaloupe is right.
Can you provide me your account details via PM? I'll look into it.

[Pitrow]

Thanks guys. I waited for almost 20 minutes for it to finish yesterday and it never went beyond what I posted, so I figured it was finished. Must have been my poor internet connection here.

Anyway I ran it again today and it went through to completion... and the webmail is working now, but I still get the cannot find server message when I try to go to cpanel.pitrow....

Andre, how do you PM on this forum? I can't find a way to do it, maybe I'm just not seeing it.

[quietFinn]

Originally Posted by Pitrow

Andre, how do you PM on this forum? I can't find a way to do it, maybe I'm just not seeing it.

Click his nickname, and then select "Send a private message to GatorAndre".

Originally Posted by quietFinn

Click his nickname, and then select "Send a private message to GatorAndre".

Yep. Or click on this link:
http://forums.hostgator.com/private....pm&userid=3273

That does it too.

The problem has been resolved.
The package you were using for that account had a subdomain limit of 1. That's why cPanelProxy failed. There were no subdomains available.

I modified that in your reseller account and had it setup to allow 5 in that domain.

http://webmail.pitrowproductions.net/
http://cpanel.pitrowproductions.net/

[Serra]

Originally Posted by GatorAndre

The problem has been resolved.
The package you were using for that account had a subdomain limit of 1. That's why cPanelProxy failed. There were no subdomains available.

I modified that in your reseller account and had it setup to allow 5 in that domain.

Doh! cPanel and its first class error messages....

[chaloupe]

I would have never tought about the limit on the subdomain creation

[kmaw]

Originally Posted by chaloupe

I would have never tought about the limit on the subdomain creation

That's why we don't have Gator avatars

Originally Posted by chaloupe

I would have never tought about the limit on the subdomain creation

That's one of the first things I check
Too many years as a Customer Support Rep.

[Pitrow]

Thanks Andre, works great now.

I would have never thought about the sub domain limit either

[TheRealDealio]

I don't know if this problem is related, but when I'm at work I can't get my webpage to load (not to mention cPanel, Joomla!, or anything else related to my site). Is there a reason a firewall would block a website completely? I have huge amounts of time at work (more or less on call) and it's really frustrating not being able to work on my site. I know it has to be something on my end... any suggestions? I know a proxy would probably work but I'm not allowed to use a proxy here.

It is in fact related. Most of the corporate networks won't allow you to get into cPanel because it's not under the port 80. cPanelProxy should resolve that, but if the whole site is blocked, then there's nothing you can do about it unfortunately. Just wait for them to drop the blocked IP rules as admins do that from time to time.

[TheRealDealio]

Originally Posted by GatorAndre

It is in fact related. Most of the corporate networks won't allow you to get into cPanel because it's not under the port 80. cPanelProxy should resolve that, but if the whole site is blocked, then there's nothing you can do about it unfortunately. Just wait for them to drop the blocked IP rules as admins do that from time to time.

Thanks for the fast reply... just for clarification, though, what do you mean by "...won't allow you to get into cPanel because it's not under the port 80." I use a proxy server for my Lan on port 80 (internet options> connections> Lan settings> Proxy server), I'm not sure if that affects anything. I'm going to talk to our IT department and see if I can't get them to make my site available to me.

[Sergio]

Just being a little bit paranoid, but how can I be sure that entering my username, IP and password to:

CPANELPROXY.NET
Niels Anderson ******@myplace.dk)
+45.26273779
Fax: +45.
Gersdorffsgade 9, 3
Horsens, 8700
DK

is not giving me a security breach in my account or server? I have not seen Cpanelproxy.net been endorsed by Cpanel.

This is not intended to do a flame on anyone, just a little bit curious.

[texgnome]

First post here, but wanted to say thank you. Program worked perfectly for me, and now I will be able to access cPanel from work. Wish I had known about this months ago.

[rlaramli]

How to go to my subdomain cPanel. I forgot. I could get my main domain cPanel ok.

Regards

[Sam]

You dont get a separate cPanel for a subdomain... its the same one as your main domain

[prhost]

I installed cPanelProxy for webmail only for a couple of domains...and it works fine.

After the initial login that takes me to the page to choose which email programme of three to enter, I get another login prompt, which seems to be in relation to the RoundCube image....I cancel the login prompt, and there is no image for RoundCube.

Cannot figure out where to load this image to take effect with a cPanelProxy login.

Any suggestions? Didn't want to contact support for a relatively minor issue, thinking I could solve it myself after posting here.

[smilepak]

Hmm why not just moved everyone cPanel to this method so we wouldn't need to go through this?

By the way this is kewl and it worked.

[petem222]

BRILLIANT!

I've always been frustrated by my inability to access cpanel at my job, and now I'm able to - thanks to this proxy method.

You're a genius, dude...