Canceling accounts

[Grim_Reaper]

when someone trys to cancel the hosting account you should send the email asking for last four digits of thecredit card on file or your last PayPal transaction ID and right after that there account should be canceled right away not 24 hours later

Joe osiecki

[charlesgan]

well... processing always subject to delay. due to queueing.

[Serra]

Originally Posted by Grim_Reaper

Right after that there account should be canceled right away not 24 hours later

Yes, HG should put a lot of people on closing accounts so that customers that are leaving have a good experience... (Plus as everyone pays monthly, it would seem there is plenty of time to cancel...)

[gwyneth]

I can understand the logic, separately, of the two prongs of this idea but not together--one slows down the cancellation, one speeds it up.

[Hostalot]

What's with the hurry to have your account canceled as long as it is canceled before the next billing period?

[kmaw]

Originally Posted by Hostalot

What's with the hurry to have your account canceled as long as it is canceled before the next billing period?

Maybe it was the following day?

[Serra]

Originally Posted by kmaw

Maybe it was the following day?

I suspect that if you cancel your account one day before billing, and they bill for it, they will issue a refund.