Can i do this?

[davejh]

If I purchase a reseller account can I do the following:

Can I Allocate all of the resources from the reseller account to just one cpanel account, then create as many websites as I wish withing the resources of that one cpanel account using any of the 4000+ templates available. I do not wish to give my clients access to cpanel as I want to offer a full managed service.

[Keith W]

Just set them up as normal with there own cPanels but don't give you end customer the details/log in for the cPanel

You will find it easier to manage the web sites this way as well

[davejh]

No I dont want to offer cpanel. This is a fully managed service for people that dont know jack about websites. I have been successfully running a similar service for over 2 years. I do not wish to give cpanel access. I just want to do as my original post

[GvilleRick]

Originally Posted by davejh

No I dont want to offer cpanel. This is a fully managed service for people that dont know jack about websites. I have been successfully running a similar service for over 2 years. I do not wish to give cpanel access. I just want to do as my original post

How have you been doing it? I agree with Keith that it is best to create separate accounts but not give out the cPanel information to the clients, just manage everything yourself. You can also use addon domains but I wouldn't recommend it unless you are only talking about a few accounts. With more details we may be able to provide more specific information.

[davejh]

Up to now I have been hosting my clients in another cpanel account with another company using addon domains. this has worked well for me. i do absolutely everything for the client

[gwyneth]

Originally Posted by davejh

No I dont want to offer cpanel. This is a fully managed service for people that dont know jack about websites. I have been successfully running a similar service for over 2 years. I do not wish to give cpanel access. I just want to do as my original post

Creating cpanel access is not the same as giving cpanel access, and I don't believe anybody interpreted your post wrong.

Making them separate cPanel accounts--with all details staying or going to you--will make it MUCH easier on yourself. You'll be able to reach all of them from WHM, but keeping them separate has a lot of advantages for YOU:

1. If any ever need a security certificate (for ecommerce, etc.), they can't have one as an addon domain. They'd need a dedicated IP, which can be assigned only to a cPanel main account.
2. Backing up. Separate cPanel accounts can have separate backups through cPanel. That means you'll be able to restore only one account if you need to.
3. Flexibility. Suppose one of you client's sites suddenly gets a zillion hits a day and it needs to be upgraded to a dedi. SOON. Much easier as a separate cPanel account--just make its backup and it can be moved in a couple of minutes.
4. Billing. With your WHMCS license, you can do some pretty sophisticated invoicing for services, hosting, etc. But only to separate accounts.
5. Security/support. Suppose one of your client's sites gets hit by an exploiter or other problem. MUCH easier to isolate it and probably faster fixing by HG support.
6. Control. Keeping the accounts separate gives you much more control, as the previous five factors show. No matter how rosy things are with your clients, things are never totally predictable. Suppose one of your clients decides to made his/her crackhead son-in-law the new accounts payable person and starts to cause problems. If that account is separate, you've got a lot more options for proof and suspension. If it came to that, wouldn't you prefer a nice isolated statistics printout rather than saying, well, disregard chump.com and withouta.net, just concentrate on your highlighted section.
7. More professional appearance. Suppose one of your client's 13-year old tech geek kid starts exploring his/her parents' site stuff. While it may not be likely s/he will discover that addondomain.com is also addondomain.yourdomain.com and yourdomain.com/addon/, stranger things have happened.
8. Think of any of the previous seven factors and of your reseller domain. It should be obvious, for business reasons, the many arguments for keeping your own domain separate. Hitching all your clients to your reseller domain as cPanel addons is putting your reseller entity at risk, as well as your reseller account and your web design/services business. If anything bad happens to one of your addons, it's much harder to cut it loose than if it were a separate cPanel account. Conversely, if you needed to do anything with your reseller domain, it's much easier if it's separate.

To repeat, you don't need to give any of your clients their cPanel access or details. You can make yourself the contact and your clients never need to know how you did anything. We are only trying to help.

[Pazeh]

you need to check with sales about this, as it is forbidden to sell a "shared" account.

I know you own a reseller account, but 1 cpanel of the reseller is requested to obey the "shared" account rules.

I suggest that you create different cpanel accounts as each will have to obey their own "limits".

For example if you dump all your domains in one cpanel, then ALL the domains together are allowed to pass (as far as I know) MAX 25% of processing power for 90 seconds. Other fair-use limitations do apply too.

btw, if you log in the main resellers account's cpanel, you will be able to manage other domain's cpanel (except the mysql) without re-entering their username / password.

[REVOLUTIONS inc.]

Originally Posted by davejh

If I purchase a reseller account can I do the following:

Can I Allocate all of the resources from the reseller account to just one cpanel account, then create as many websites as I wish withing the resources of that one cpanel account using any of the 4000+ templates available. I do not wish to give my clients access to cpanel as I want to offer a full managed service.

All of the above listed replies/suggestions are all correct and exact.
I am curios about how you "allocated all the resources" from one shared account to another? Regular webhosting and reseller accounts are both shared accounts, most likely on two different servers.
How did you do this on your other accounts?

[slapshotw]

Originally Posted by REVOLUTIONS inc.

I am curios about how you "allocated all the resources" from one shared account to another?

davejh was referring to the way resellers can split their total resources amongst all their accounts. In this case they would just all be allocated to the one sub-account.

[REVOLUTIONS inc.]

Huh. So that means cpu usage and ram too?

[slapshotw]

No--disk space and bandwidth.

[REVOLUTIONS inc.]

Ah, that's what i was confused about. The word "resources" translates cpu & ram in my brain. lol
Thanks.

[davejh]

Thanks guy's for all your comments. I am now sold on creating individual cpanel accounts without giving them cpanel access. Big thanks to gwyneth who made me see the error of my ways.

[striddy]

Originally Posted by davejh

I am now sold on creating individual cpanel accounts without giving them cpanel access.

The same applies if you host multiple sites of your own. Create an account in WHM for each domain.

Then if one of your sites gets so busy / or breached the TOS thereby getting suspended, then only that site / account would get shut down. The rest of your sites and perhaps more importantly, your customer sites will continue to function.