Booted From Live Chat - Questions not answered

Hi,

Was on a chat to Jule... And she or He disconnected the chat.

Transcript of chat:

I firstly asked what the cost of the aluminum plan would be in Australian Dollar AUD ..... No Reply

User: Hello?

jule: just a min

User: No Problem - Also Would this be a set rate for the time I am with hostgator or will the price change month to month

jule: 35 USD

User: you mean Australian not USD

jule: USD

User: ???

jule: $35 USD

jule: http://www.xe.com/ucc/convert.cgi

User: What currency are you prices on the website?

User: If they are in USD then $24.96 would be $35.00 AUD

System: Operator has closed your chat

This does not seem like very good service considering I waited over 5 minutes for each reply.

Could you please answer my following questions.

1.) What is the cost in AUD ( Aussie Dollars)

2.) Will this initial cost be freezed for the time I am with HostGator?

3.) Does the free billing manager automatically charge my customers each month or do my customers recieve the invoice and then go online to pay?

4.) Can I have a site address hosted by HostGator to check the ping and loading times from australia?

Thanks

Paul

[GatorJustin]

The cost in Australian dollars would be $35 per month for the Aluminum Reseller plan, and no, this rate would never increase for as long as your account remains active.

You can set the billing manager to automatically bill your customers, yes.

As for sites to test, there is a list you can find here:

http://forums.hostgator.com/faq.php?...websiteswehost

-Justin

Thankyou For your reply Justin.

I did not think the questions were to difficult to answer.

I am looking forward to the great service I have heard from many forums on the web.

** Note: Have turned that frown upside down

Thanks

Paul