Best shared host supportwise - but one major flaw

[boss]

I regged at hostgator to move a few of my lower traffic sites from my dedicated hosted outside of hostgator to save some money.

Their support is great, Instead of talking to people who don't speak english fluently, I get friendly staff who sounds American. Fast support as well.

But there is one major flaw that totally voided my relationship with hostgator-

I cant CHMOD 777 any directories or files!

I dont think yall understand, people don't just use static pages on their websites. Most complex PHP, CGI or ASP scripts REQUIRE 777 permissions.

ALL of my sites that I was planning on using hostgators servers for use a TGP rotator script that absolutely needs 777 permissions, even if I try to use 755 perms.

So because of this, I have lost a lot of traffic, and have to move all my sites back to my other server.

Yall should really consider dropping that. Or, atleast have a disclaimer on the billing page saying "WARNING: We do not allow 777 CHMODs."

[GatorFord]

All our servers run in an SuPHP environment so the maximum amount of permissions for files is going to be 644 to run properly, SuPHP will not allow 777 files to run for security reasons. Any scripts that require 777 permissions should be able to get by with a maximum of 755 on directories and 644 on scripts as the scripts operate as the user who owns them, thus negating the requirement for 777 permissions which are normally required when scripts run as the user nobody. Please let me know a ticket number if you are still having problems with scripts or permissions as we should be able to get these to run in our environment without issues. Thank you.