..And believe me, I've had my share of hosts. Most of them just stopped caring or went out of business, which I'm glad to see that not occuring here.
I've had very few problems and most of them were on my behalf. No resetting of SQL without notifing (last host did this a LOT), no problems in getting to the support section (you guys actually have a forum, thank god), and I've never had upload trouble or anything of the sort.
My bandwidth is high as well as my storage, though I am using the low end of the hosting packages. Good job at keeping everything in working order and cheap.