AWStats reporting countries

[sonic]

Hi,

I am a reseller on the escape server, and I use AWStats as is the best of all stats scripts offered right now. However, AWStats does not report the countries visitors are coming from. Currently, it is configured not to report countries (they are reported as unknown). I contacted Support and they said that they cannot configure it to report countries, as this can consume high amount of resourses.
It is very important for us to know where our visitors are coming from. If you believe the same, please post it here. Maybe Hostgator changes his mind, if there is much demand

Thanks!

[msd]

Hi,

I don't have Awstats in my machine yet... but it will be important for me to know the countries visitors are coming from. Hope they add it...

[GatorBrent]

Ok heres the scoop...

webalizer allows for this and because of it the average user has 10mb of disk space usage going towards this reverse lookup cache.

If we enabled it on awstats another 10mb or so per user would be taken by this on top of webalizers. That and the servers resources would be more bogged down on looking up every single ip that hits the server.


Believe it or not webalizer is a more popular program. Ask anyone who knows theyll say awstats is better, although most of our usrs prefer webalizer even if it's not as good.

We'd like to disable the reverse on webalizer as well but it's standard with cpanels install. If we disabled it now that wouldn't be fair to those using it.


One day we might change on this stance, but if and when we do it's going to cause disk usage problems for a lot of people.

[sonic]

Originally Posted by Gator_Support

Believe it or not webalizer is a more popular program. Ask anyone who knows theyll say awstats is better, although most of our usrs prefer webalizer even if it's not as good.

We'd like to disable the reverse on webalizer as well but it's standard with cpanels install. If we disabled it now that wouldn't be fair to those using it.

If Webalizer is so popular, then why it was disabled on escape server before the move to the new datacenter? (http://forum.hostgator.com/viewtopic.php?t=286)
Nobody complained about that here. It seems that users on the escape server (including me) do not care about Webalizer at all

So how about disabling Webalizer on escape server only, and enabling dns lookup with AWStats?

Thanks

Has there been any change on this? I don't think to many people would mind giving up 10MB of space when the smallest plan has 2000MB of space. I

I personally would like to be see more data in awstats.

[sonic]

Originally Posted by Unregistered

Has there been any change on this? I don't think to many people would mind giving up 10MB of space when the smallest plan has 2000MB of space. I

I personally would like to be see more data in awstats.

No, no change so far
I think a better approach would be to give us the ability to configure awstats through its configuration file. Right now we can change config file, but after some time it defaults to the previous version

If HG would let us change awstats configuration file AND set cpanel to preserve the changes, everyone would be happy, I think

What do you think?

Cheers,
sonic

You can configure the file if you like. The config file is in the tmp directory. The changes you make will not impact your old data, but new reports will reflect the changes.

[Trebz]

Hostgtor should consider adding Urchin (http://www.urchin.com/) to their packages.

I have one of my domains hosted with another host, and Urchin is better than awstats (which is decent).

I think they will do a deal for hosting companies to enable an entire datacenter.

[Buckshot]

Trebz, they removed urchin and gave us awstats. I was and still not happy that they removed urchin. It was one of the advertised features when I signed up.

I guess awstats is cheaper for them.

[sonic]

Originally Posted by Unregistered

You can configure the file if you like. The config file is in the tmp directory. The changes you make will not impact your old data, but new reports will reflect the changes.

Yes I know, I 've already tried that. It works for a while (a day or two), then all config changes just go away and we get back to the unmodified config file

Can someone from HG please comment on this?

Cheers,
sonic

[Trebz]

Just change your permissions on the file so that nothing can write to it - and your changes wil stick.

[sonic]

Originally Posted by Trebz

Just change your permissions on the file so that nothing can write to it - and your changes wil stick.

OK, I 'll do that and post results here later.
Thanks Trebz

sonic

[Trebz]

I think I changed it to 444. Try that. It has been working for me.

Trebz

[sonic]

Originally Posted by Trebz

I think I changed it to 444. Try that. It has been working for me.

Yes, it has been working for me too. It's been two weeks since I 've changed permissions to 444 and it has been working fine all along

Cheers,
sonic