Avenger Problems Lately

[CyberWoolf]

I have noticed an increase in problems on Avenger. The past few days IMAP has been sketchy and for the past couple months, my sites have been down numerous time for around 20 minutes.

I understand its not going to be 100% everywhere but the problems seem to be increase.

[GatorBrent]

>>>>>>>> Reason for downtime >>>>>>>>
In short :
>>>>> Cpanel and huge Bug>>>>
Detailed reason:
Cpanel had a bug where fixrelayd creates a new line in the syslog.conf file every time it's run, which
is the reason for some of the pop issues we have been having and dns not resolving / sites not working.

local0.notice;local0.debug;mail.*;mail.none;mail.i nfo;local0.info
-/var/log/maillog
The more duplicates a server had from this cpanel bug the more it would break until it hit the climax today on a bunch of boxes such as lincoln, acura, avenger, tiburon, many more servers causing havoc.
NOBODY at cpanel was aware of this bug, nor have we seen anyone post about it. Sometimes it takes 1200 servers to notice an issue like this. The fix is simple but the problem lied in a file nobody ever would check.
Think of it like your cars engine catching on fire every time you turn it on, and then finding the problem to be from the air in the tires being combustible slowly leaking into the engine. (something that just doesn't happen) It was one of those bugs!!! We either got lucky finding the problem or were just that good, and or maybe a little of both.