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#1
10-02-2010, 07:47 AM
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Amazing Live Chat Support!
Unlike other service providers who require you to send an e-mail and wait for the normal 24-48 hrs to hear back- host gator allows you to talk to them live when you have a problem all right from your cpanel! I am constantly running into issues and I appreciate this bonus feature immensely.
I have always had pleasant customer service but this afternoon I had exeptional customer service from a representative by the name of Rebecca. Not only was she thorough and informative but she truly helped me out of a rut. If you are deciding on which provider to go with, go with hostgator, they are always willing to help and the service and packages are outstanding. The best I have ever gone with!  
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#2
10-03-2010, 04:38 PM
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Re: Amazing Live Chat Support!
We're here for you 24/7 striving to provide the best support possible. I'll make sure to let Rebecca know. Thank you for the review!
__________________
Doug Benitez Regional Manager HostGator LLC. 
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