addon domain without www

[misterbrick]

I have a baby croc account and have added several addon domains.

The name servers have all propagated.
When I try and access the url's in my browser without the www in the
address I get (page not found).
But when I use www in the address everything works fine.

Am I missing something when I set up the addon domains?

[quietFinn]

Originally Posted by misterbrick

I have a baby croc account and have added several addon domains.

The name servers have all propagated.
When I try and access the url's in my browser without the www in the
address I get (page not found).
But when I use www in the address everything works fine.

Am I missing something when I set up the addon domains?

It should work with and without www, contact HG support and ask them to take a look...

Most likely this is just propagation issue, if you are within the 24-48 hour window give it time to complete propagation and see if that solves the problem. If it persists after that please email support@hostgator.com to have one of our admins look at this further.

[Serra]

Originally Posted by quietFinn

It should work with and without www, contact HG support and ask them to take a look...

I agree with GatorKaryn, oddly the www and . don't propagate at the same pace. I often find domains that work with one, but not the other for up to 24 hours.