Addon Domain/website is not working

[andreof09]

Hi, I have read all the different tutorials and relevant threads about hosting multiple sites on host gator, yet I still am having some issues.

In summary, my main domain is cat-advice.com, and I recently added a new one craigslistexploited.com. I HAVE changed the name servers, and I have put all the files in public_html/craigslistexploited.com yet it has been two days and I still can't access my site.

I spent an hour talking to the online chat, which went absolutely no where, since the person took about 10 minute breaks between each answer, before eventually coming to the conclusion that my domains weren't working... which was obviously the point of me asking him for help. So yeah, right now I am pretty frustrated at the host gator support, especially the person who I talked to.

Please someone recommend what I should do, I have checked the name servers and directory and I have no more ideas left!

[striddy]

Originally Posted by andreof09

my main domain is cat-advice.com, and I recently added a new one craigslistexploited.com. I HAVE changed the name servers, and I have put all the files in public_html/craigslistexploited.com yet it has been two days and I still can't access my site.

Name servers look good for your addon domain, but the DNS isn't working or setup. Suggest removing your addon domain from cpanel, then re-adding. Then drop your files back in public_html/youraddondomain.com/

Let us know when done and we can check again for you.

[andreof09]

You did it! Thank you so much! If only the live chat person was this helpful!

Originally Posted by striddy

Name servers look good for your addon domain, but the DNS isn't working or setup. Suggest removing your addon domain from cpanel, then re-adding. Then drop your files back in public_html/youraddondomain.com/

Let us know when done and we can check again for you.

[striddy]

Originally Posted by andreof09

You did it! Thank you so much! If only the live chat person was this helpful!

My pleasure.