Adam F., Thank you, Great Support.

[wyredwing]

Well to be honest, you can go on all my customer reviews here on the forum and see that I post nothing but positive, because positiveness is all I seem to experience with Host Gator.

First of all, I love how I call Host Gator and get this in return.

(Dial - 86696Gator........Thank you for contacting Host Gator, where you can get professional help from highly trained sales and support Representatives 24 hours a day seven days a week, you are number one in line, your waiting time is.....Hi my name is Adam, how can I assist you?

Didnt even have to wait!

Adam F answered my call this evening regarding Google blocking our server mail outgoing Ip, which disables the ability for customer to email its Gmail users. After maybe about 10, 15 minutes on the phone, we had a game plan put together and a ticket was being re-opened on the matter.

Adam,

Possessional level - 10x10
Friendliness - 10x10
Knowledgeable - 10x10
Fluency - 10x10
Over all customer rating, 10x10

Thank you Adam F. for your time and assistance on a issue that was pending and waiting on Googles behalf. I was very impressed with the conversation in general and had a positive grin that showed appreciation.

Thanks guys,
John King

[GatorJMartin]

Hello John,

Thanks for the kind words! We're appreciative for you taking the time to provide positive feedback about your support experiences with us. I'm sure Adam will really appreciate knowing his hard work isn't going unnoticed either! I'll make sure this ends up in his personal file as well.