Acura Down?

Originally Posted by GatorJosh

We are now a little over 30% completed with all backup restores. The DNS zone files are created when the account is restored.

I will attempt to post every hour with updates on the restores.

1 Hour is too much Josh, I we are so many people waiting whats going on at least every 20 minutes.

do you know if the domains are in alphabetical order?

[webdev]

Originally Posted by Unregistered

1 Hour is too much Josh, I we are so many people waiting whats going on at least every 20 minutes.

do you know if the domains are in alphabetical order?

Mine aren't coming up at all.

My main reseller account account has come up although all other domains (customers) are still down.

Hell O

I noticed chronologicaly:
1. SQL error
2. user A e-mails goes to user B mailbox
3. no ping and no trace working for my domains.

Anyway I am now experienced guy.

obi
Dont Happy Be Worry

[GatorJosh]

The accounts are being restored in alphabetical order by username. Some accounts are larger than others and do take more time to restore. We are getting these restored a quickly as possible and currently at 35%.

If you are seeing problems with accounts that have been restored, please make sure to open a ticket so we can get the issue corrected.

[fernara]

F4Hosting is up and Two of my sites are up so they are making progress

Originally Posted by GatorJosh

The accounts are being restored in alphabetical order by username. Some accounts are larger than others and do take more time to restore. We are getting these restored a quickly as possible and currently at 35%.

If you are seeing problems with accounts that have been restored, please make sure to open a ticket so we can get the issue corrected.

Any update on % ??
Estimated time?

Originally Posted by fernara

F4Hosting is up and Two of my sites are up so they are making progress

I dont see www.f4hosting.com online

I have sites with "a" and are offline
some others starting with "b" are online.

I dont think they are working on alphabetical order

Originally Posted by Unregistered

I have sites with "a" and are offline
some others starting with "b" are online.

I dont think they are working on alphabetical order

You may need to clear your cache.
To quote HostGator support:

If you're still unable to access them you may need to clear your DNS cache:

1. start, run, type: cmd
2. ipconfig /flushdns
3. try reloading the sites

Originally Posted by Unregistered

You may need to clear your cache.
To quote HostGator support:

I tried that, still the same
also miamihot.com is up but with the default Cpanel Welcome page.

are they being restored (alphabetically) by the cpanel user name or by domain name?

Wow ,I cannot believe they do not image redundant drives.......I will be looking for a new host with better reliability .......I lost 2 clients today ........and its still down.

Originally Posted by Unregistered

I dont see www.f4hosting.com online

I can see it...

[hosh]

Originally Posted by Unregistered

Wow ,I cannot believe they do not image redundant drives.......

I was wondering about this myself. In GatorChad's first post in this thread, he said that the corruption caused the second drive to become corrupted. I'm pretty new to how RAID works. Should this happen with like a Raid 1 setup? Or when one drive becomes corrupted, would it stop using data from it? Is it possible to determine that the first hard drive is corrupted before that is mirrored onto another drive?

[wmohy]

Dear Hostgator support.
Please tell us which letter you are finished
I have about 30 domain hosted, But you arrived to letter "E" it was from more than 3 hours before you wrote 30% and the next user in my reseller account strats with "H" but not restored yet so, please tell us which letter you are finished

Many Thanks

Originally Posted by wmohy

Dear Hostgator support.
Please tell us which letter you are finished
I have about 30 domain hosted, But you arrived to letter "E" it was from more than 3 hours before you wrote 30% and the next user in my reseller account strats with "H" but not restored yet so, please tell us which letter you are finished

Many Thanks

What about Numbers? I have a domain with 78***.com
should numbers go first than letters or later?

here is an explanation of how RAID works

http://www.pcguide.com/ref/hdd/perf/...nArrays-c.html

I have around 50 sites w/hostgator, the ones beginning with CO & DA were up about 2 hours ago .......but not anymore...I am sure HG are doing all that they can to resolve problems.

[fernara]

I only have 6 sites restored in my whm account list the rest are missing. Are they restoring them individually per domain even though they are hosted under my resellers account? e.g. therockfwc.org is still not in my account list on my whm nor can we get to it on the internet.

Rick

[wmohy]

Originally Posted by Unregistered

What about Numbers? I have a domain with 78***.com
should numbers go first than letters or later?

it's not considered the first letter of domain name but considered the first letter of user name of cpanel

Example yaa-balash.com it's working and first letter is "Y"
but user name starts by letter "B"

I will change all user names to start by letter "A"

are we stuck at 'f', there does not seem to have been any progress over the last hour .... any updates?

[wmohy]

Originally Posted by Unregistered

are we stuck at 'f', there does not seem to have been any progress over the last hour .... any updates?

Sorry from last 4 Hours

Originally Posted by wmohy

Sorry from last 4 Hours

DEAR SUPPORT PEOPLE:

Thanks in advance to reply with some info - updates of what is going on....

I have a lot of people going crazy here

[wmohy]

Good News we arrived to "G"

[GatorBrent]

The restore is about 40% done now it's probably going to be another 24 hours to completely finish. This is a completely automated procedure that we cannot speed up.



I can't even remember last time we had to resort to this type of restore.