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  #251  
Old 10-19-2006, 08:49 AM
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Default Re: Acura Down?

WHERE IS WHM ?
Its gone from my cpanel!
So how do I fix all the problems in my DNS?
  #252  
Old 10-19-2006, 09:37 AM
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GatorJess GatorJess is offline
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Join Date: Sep 2006
Posts: 110
Default Attn: Are You Missing Anything On Acura?? If So, Please Read.

Hello!

To those of you still missing anything at all from Acura, we at HostGator would like to request that you submit a ticket via our Support site at http://support.hostgator.com/ . You may also email support@hostgator.com .

If we don't receive a ticket to address the issue, we won't be aware that there is an issue on your account specifically.


Please include in the subject line the following:

"Acura: yourdomainname"


In the text of the ticket, please include the sites and problems. Please list each site and its problems separately and include the site's username.

Example:

joe.com -- joe

All email accounts missing.


bob.com -- bob

Accounts missing from WHM.
Cannot receive email.


(If multiple sites are affected, please indicate which sites are having which problems. If you jumble it all together, we won't be able to help you without asking for clarification which adds to the resolution time.)


We appreciate your patience as we have worked diligently to restore everything for you. Please understand that if there is a problem with your account, we need you to tell us about it via a ticket. We apologize, again, for the inconvenience.

Thank you and have a great day!
  #253  
Old 10-19-2006, 09:41 AM
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Default Re: Acura Down?

PHP problems
Problem 1 - warning messages need to be turned off

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/adousa/public_html/home/index.php:1) in /home/adousa/public_html/_app/document_init.phpinc on line 3

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/adousa/public_html/home/index.php:1) in /home/adousa/public_html/_app/document_init.phpinc on line 3

Warning: Cannot modify header information - headers already sent by (output started at /home/adousa/public_html/home/index.php:1) in /home/adousa/public_html/_app/document_begin.phpinc on line 19

Problem 2
PHP Authentication
needs to be compatible with older versions of PHP

emailed support at 7:30 am EST, now 10:40 am EST no response
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