Acura: cannot login to WHM or cpanel

Ticket ID: XCV-285558
Subject: cannot login to my account or my customers accounts
Department: Support
Status: Open

cannot login to my reseller WHM or any of my cpanel accounts.

Submitted support ticket at 10:15am EST, now 1:45pm EST and no response.
Called and talked to a nice peson named Jessica. She could not login either, but could not find the problem and explained to me that since I had "responded to the auto generated ticket number message, I had actually bumped my request down in the queue."

We currently have an admin looking into this issue. We will update this thread and your ticket once more is known/all is fixed.

2:03pm EST
I was able to login to my WHM and 3 of my accounts. (Did not try them all.)
I hope this means they found the trouble.