Account Reactivation

[Phase3]

My account was deactivated, Because of no payment made earlier in the month, But it was paid soon after.

I sent a e-mail to billing@hostgator.com & support@hostgator.com almost immediately (HGSupport #HTY-96787-419). But i did not get a reply, So i asked the Support on MSN, who informed me that i had sent the e-mail to the wrong address, and that he would forward it on. That was on the 6th June, Now it is the 15th. I have waited for a long time now, and think it is only right that you would reactivate the account, Otherwise it is simply embezzlement.

Other than that, You have been a very realiable host, with only minor downtimes that have been announced and are for upgraded purposes, and didnt cause the site to be down for too long.

I would hate for this incident to ruin our Hosting > Client Relationship.

[GatorBrent]

We've responded to your emails / sent out many emails to you now. I suggest getting a new spam filter. =)


We will have to communicate on the forum since nothing else seems to be working.

Some of the subdomains you are hosting are causing syn flood attacks, along with other malicious activity. You were suspended because of this not billing.

The only way we can continue to host you is if you terminate all the friends your hosting / subdomains and only host your domain. They are causing harm to the server and downtime.

[Phase3]

I shall have to get a new spam filter, I guess.

If i terminated all the subdomains except a few subdomains, and monitor them, Would that be acceptable?

Otherwise i will have to contact them which may take a while.

Thanks again.

[Phase3]

We are sure we have terminated the subdomain that has been causing trouble for your server.

There is only two subdomains now, Our website (We put it on a subdomain - i have no idea really..but my co-admin did it..) and another one that has been on the site for a long time, and wouldn't cause any harm.

Can we have the account reactivated? too?

Oh yeah, I think Apache isn't working correctly. The site's php was messed up on the main page, But the forum wasn't, so i haven't been borthered to report it as many people just use the forum. But i think it might be better if we had the main site up.