access to cPanel for a domain name I transferred into my existing Hosting Account

[rallenk]

Hi...

I have had a Baby Croc account for some time and recently transfered a domain name from another hosting service. The transaction is now 'closed' according to an email from Hostgater. But, how do I access the cPanel for this transfered domain?

Thanks,
Bob Kimball

[Sam]

domain.com/cpanel

[rallenk]

Sam,
Do you mean relace 'domain' with my domain name , like,
www.bob-kimball.com/cpanel

Is that what I do?

Bob

[striddy]

Originally Posted by rallenk

Do you mean relace 'domain' with my domain name , like,
www.bob-kimball.com/cpanel

Yes that's correct

[rallenk]

David,

All that does is take me to my site's main page.
What am I missing here?

Bob

[Sam]

Originally Posted by rallenk

David,

All that does is take me to my site's main page.
What am I missing here?

Bob

The domain isn't pointed to HG's nameservers. They are pointing to Yahoo.

YNS1.YAHOO.COM
YNS2.YAHOO.COM

I *think* you can manage name servers from modernbill (https://secure.hostgator.com/~billing/)

[Abomb]

I was under the impression that add-on domains also had the shared control panel. And since he said he had the baby croc for some time and just transferred the domain, I'm guessing it's an addon domain thus it won't have a separate control panel.

[gwyneth]

What do you mean by "transfer"? If you just moved its registration, that doesn't do anything for a web site.

You have to set the nameservers at the domain's registrar to the ones you use for the first domain at HG; create an addon domain via cPanel; and move the content into the new directory cPanel creates in the second step.

[rallenk]

Originally Posted by gwyneth

What do you mean by "transfer"? If you just moved its registration, that doesn't do anything for a web site.

You have to set the nameservers at the domain's registrar to the ones you use for the first domain at HG; create an addon domain via cPanel; and move the content into the new directory cPanel creates in the second step.

Gweneth, please explain how I set the name server. Where do I go do accomplish that?

Bob

[gwyneth]

Originally Posted by rallenk

Gweneth, please explain how I set the name server. Where do I go do accomplish that?

1. Find the welcome email HG sent you for the first domain you hosted here. It should provide two nameservers that look like nsxxx.hostgator.com and nsxxy.hostgator.com.
2. Since the new domain is now registered with HG, go to Host Gator domain management and there should be an option somewhere to set the nameservers. Otherwise, contact support@hostgator.com and ask to set the nameservers for that domain to the ones in the first step. (Note for future searchers: if your domain is registered somewhere else, such as GoDaddy, you have to do this there and HG support can't help with this step.)
3. Go to cPanel. Choose addons and add the new domain.
4. Move content into the folder cPanel has created for the addon domain.

Note the difference between domain registration and domain hosting--nameservers are how the internet learns where a domain is hosted, and they're set at the domain registrar.