how to access cpanel before dns changeover....

[alivemedia]

....how does this happen with hostgator. If I setup a hostgator reseller acct, and then sign up a client, how does that client access cpanel to setup email accounts before they change their DNS's over? What is the URL they would enter?

Thanks
aj

[slapshotw]

They could login to either yourdomain.com/cpanel (or /securecontrolpanel to get the SSL encrypted one), or yourip/cpanel. As long as they use their own username, it'll be fine.

[gwyneth]

Originally Posted by slapshotw

They could login to either yourdomain.com/cpanel (or /securecontrolpanel to get the SSL encrypted one), or yourip/cpanel. As long as they use their own username, it'll be fine.

Matt, doesn't the canned welcome email that gets sent automatically give the login details for both pre- and post- nameserver switch?

[slapshotw]

Originally Posted by gwyneth

Matt, doesn't the canned welcome email that gets sent automatically give the login details for both pre- and post- nameserver switch?

Possibly...I never let those go to my clients and aren't sure what they say. As far as I know, those are only sent if you use billing software like WHMCS, WHMAP, ModernBill, etc... Otherwise, it's just a "new account created" email.

Either way, resellers are always able to give clients theResellerDomain.com/cpanel while their domain is propagating, instead of the IP, if they prefer.