74.54.131.34 Down !

Astaroth · #1 02-04-2008, 01:48 PM

Today 74.54.131.34 was like 20 times offline for a short period of 2 min, What's happening, I need my host at least 99% uptime

Sam · #2 02-04-2008, 02:01 PM

Loads fine for me.

2 min downtime is well within the 99.9% uptime.

Astaroth · #3 02-04-2008, 02:11 PM

Quote:

Originally Posted by Sam

Loads fine for me.

2 min downtime is well within the 99.9% uptime.

Yes but not 20 times !

it's happening again

Code:

The connection has timed out

      
The server at forum.evomedia.org is taking too long to respond.



    *   The site could be temporarily unavailable or too busy. Try again in a few
          moments.

    *   If you are unable to load any pages, check your computer's network
          connection.

    *   If your computer or network is protected by a firewall or proxy, make sure
          that Firefox is permitted to access the Web.

GvilleRick · #4 02-04-2008, 02:39 PM

It is loading fine for me as well. There are a lot of factors that can cause the error you posted. It could well be a routing problem from your ISP. When you notice it is not responding you should run a traceroute from your machine to the server by entering tracert 74.54.131.34 in a DOS prompt and copy the results to a ticket so that the techs can have a look and determine where the problem lies.

#5 02-04-2008, 02:53 PM

Code:

                                                                                                                         Packets               Pings
Hostname                                                                                                              %Loss  Rcv  Snt  Last Best  Avg  Worst
 1. 21.83.364a.static.theplanet.com                                                                                      0%   43   43    27    0    6     37
 2. vl2.dsr02.dllstx2.theplanet.com                                                                                      0%   43   43     0    0    7    216
 3. 7d.fd.5746.static.theplanet.com                                                                                      0%   43   43     0    0   14    169
 4. et5-2.ibr04.dllstx3.theplanet.com                                                                                    0%   43   43     0    0    0      5
 5. te-3-1.car4.Dallas1.Level3.net                                                                                       0%   43   43     0    0   16    196
 6. vlan89.csw3.Dallas1.Level3.net                                                                                      21%   34   43     8    0    6     13
 7. ae-83-83.ebr3.Dallas1.Level3.net                                                                                     0%   43   43    10   10   14     23
 8. ae-7.ebr3.Atlanta2.Level3.net                                                                                       15%   36   42    28   21   26     34
 9. ae-2.ebr1.Washington1.Level3.net                                                                                     0%   42   42    38   34   39     46
10. ae-91-91.csw4.Washington1.Level3.net                                                                                 0%   42   42    53   43   49     57
11. ae-92-92.ebr2.Washington1.Level3.net                                                                                 0%   42   42    47   35   40     49
12. ae-5.ebr2.Paris1.Level3.net                                                                                          0%   42   42   136  125  132    144
13. ae-2.ebr1.Frankfurt1.Level3.net                                                                                      0%   42   42   138  134  141    149
14. ae-11-53.car1.Frankfurt1.Level3.net                                                                                  0%   42   42   126  125  139    240
15. 212.162.4.114                                                                                                        3%   41   42   126  126  148    333
16. ???
17. ???
18. ???
19. gr11.baiamare.rdsnet.ro                                                                                              0%   42   42   152  152  153    157
20. ???

Astaroth · #6 02-04-2008, 03:10 PM

Quote:

Originally Posted by GvilleRick

It is loading fine for me as well. There are a lot of factors that can cause the error you posted. It could well be a routing problem from your ISP. When you notice it is not responding you should run a traceroute from your machine to the server by entering tracert 74.54.131.34 in a DOS prompt and copy the results to a ticket so that the techs can have a look and determine where the problem lies.

It's not just me, a friend has the same problem and I've sent an email to support@hostgator.com

Sam · #7 02-04-2008, 03:11 PM

Quote:

Originally Posted by Astaroth

It's not just me, a friend has the same problem and I've sent an email to support@hostgator.com

Is your friend using the same ISP?

kmaw · #8 02-04-2008, 03:23 PM

Check with live chat as well when it happens -- they will confirm if it's down.