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Old 05-06-2004, 09:55 AM
tjenkins tjenkins is offline
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Various pages are generating a 500 internal server error. If I wait 10+ seconds and hit refresh the page comes up. This is not just limited to JSP, my strait html pages are doing this also. Is there a buffer/caching problem? Any suggestions?

The error I am getting is random and a simple refresh will cause it to work. But when clients hit it for the first time and see that error they will just fly away.

Here is the error:
-------------------------------------------------------------------------
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@wcpts.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

--------------------------------------------------------------------------------
Apache/1.3.29 Server at www.wcpts.com Port 80

What really gets me is in the error logs it is clear that the server cant find a specific image or page, but that page really exists. It's like their network is having collisions or something and cant make the request. But I cant believe I am the only one experiencing this problem.
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Old 05-06-2004, 11:09 AM
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GatorJustin GatorJustin is offline
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You may want to take a look at the permissions of the directories/files that are causing the error. CHMOD 755 should be appropriate, although incorrect permissions would mean that you couldn't refresh and see the page. This is an interesting one, and I have not yet heard of any reports from others experiencing the same issue.

Can you please submit a ticket to support@hostgator.com if this problem persists? Thanks.

-Justin
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