3 Questions about Your Set-Up

[CarolynC]

I've been with my present webhost for 11 years and lately several issues with their configuration have come up which are causing me to consider a change. But, I want to make sure that I don't have the same problems with a new webhost.

My questions are:

1) Do you run Suhosin (aka PHP-Hardening)? If not, do you plan to use Suhosin in the future? My present webhost has recently installed Suhosin and it cripples PHP. I can no longer batch add files to my Coppermine gallery because of Suhosin, making Coppermine almost useless, and Suhosin is also giving fits to the PHP code of the small message board that I maintain. I want to move somewhere that not only does not use Suhosin, but also realizes that a disaster it is (Suhosin hasn't even been updated by its makers in 2 years and is virtually unsupported by them!) and never plans to use it.

2) Does Host Gater have a limit on the number of files that can be accessed per directory by FTP? My current host has recently put a limit of only 2,000 files per directory being viewable and accessible by FTP. I could work with this if I'd known about it 11 years ago when my website began. But, it's too late now and I have some directories with 3,000 files where I can't even readily access the last 1,000 files (as listed alphabetically). I'm looking for a host without such an FTP limit.

3) Do your servers have available the GD graphics code library? I'd like to install captcha image vertification to keep spammers from registered on my small message board. However, this requires the GD graphics code library, which my current server does not have.

Thank you in advance for your answers. I'm impressed with what I've read about Host Gator and I hope that your answers are what I'd like to hear.

[Pazeh]

welcome to HG!!

This is a peer support forum, meaning you won't get an official answer unless the username is prefixed with Gator_. Its better (faster & more official) to contact sales @ hostgator dot com to get an answer about your Qs, or even faster, you can contact LIVE Chat, top right corner of this page.

As far as I know.-
1) NO.
2) NO
3) YES

[quietFinn]

Originally Posted by CarolynC

2) Does Host Gater have a limit on the number of files that can be accessed per directory by FTP?

this is the default setting in pure-ftpd.conf:

# 'ls' recursion limits. The first argument is the maximum number of
# files to be displayed. The second one is the max subdirectories depth

LimitRecursion 2000 8

I can't say for sure but I don't think they have changed that.

[regentronique]

I have to confirm quietFinn information about the FTP limitation.

It is 2000, but after opening several tickets to aleviate this FTP limitation and tried few unsuccessfull other methods HostGator support agreed to increase it to 4000 for my reseller account.

Then i would suggest that you contact Hostgator support directly and ask them if they would change the limitation for you.

[CarolynC]

Thank you for your helpful responses, Pazeh, quietFinn, and regentronique. I will contact Hostgator support about these issues.

First, I would like to thank the HostGator community for taking the time to answer this post

To answer your questions publicly:

1) We do not currently use suhosin on our shared or reseller servers and have no plans that I am currently aware of to begin using suhosin in the future. Suhosin is also not installed by default on dedicated servers but can be requested if desired.

2) There is a file display limit of 5000 files per directory on our shared and reseller servers currently.

3) Yes, GD is installed on all of our shared and reseller servers along with several other libraries.

If you have any questions, you can e-mail sales@hostgator.com for pre-sales questions, support@hostgator.com for linux hosting technical support, windows@hostgator.com or plesk@hostgator.com for windows hosting technical support, or security@hostgator.com for security issues.

Jerry Smith
System Admin I
HostGator.com, LLC

[CarolynC]

For the benefit of future readers:

I signed up for Hostgator. quietFinn and regentronique were correct. The recursion limit for ftp was set by default to 2,000 files. I contacted Hostgator support and explained the situation, giving them the link to this thread. They immediately updated my ftp limit to 5,000 files.

I was concerned there at first, but now I'm very happy with Hostgator.