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  #1  
Old 03-03-2010, 03:27 PM
Jean-Luc Jean-Luc is offline
Hatchling Croc
 
Join Date: Jul 2008
Posts: 44
Default from 2 Hatchling to 1 Baby

Hi,

For some reasons, I bought two hatchling plans. One is going to expire in April. My plan is to stop this plan and to upgrade my other hatchling plan to a baby plan.

I will take care of the migration of the files and databases, but it is not clear to me how I have to order this:

- How to be sure that HostGator does not renew the hatchling plan on April 7 (I am afraid that, if I don't do anything, HostGator will charge my credit card and automatically renew the plan).

- if I use the form at https://secure.hostgator.com/upgrade.php to order the upgrade from the other hatchling plan to the baby plan, will I get the baby plan instantly or how long will I have to wait to get the baby ?

for your help,

Jean-Luc
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  #2  
Old 03-03-2010, 03:55 PM
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EarlyOut EarlyOut is offline
King Croc
 
Join Date: Aug 2009
Location: Sector R
Posts: 1,443
Default Re: from 2 Hatchling to 1 Baby

You should contact sales AT hostgator DOT com to work out the details so that things all go correctly.
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  #3  
Old 03-07-2010, 03:11 PM
Jean-Luc Jean-Luc is offline
Hatchling Croc
 
Join Date: Jul 2008
Posts: 44
Default Re: from 2 Hatchling to 1 Baby

Thanks EarlyOut,

I followed your advice and got first class help from a HostGator sales person.

Jean-Luc
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