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  #1  
Old 02-13-2010, 11:24 AM
jfigura jfigura is offline
Hatchling Croc
 
Join Date: Feb 2009
Posts: 15
Positive 13 months and still happy

I've had a good year with HG. My reseller account has been rock solid. The only real "outage" was one just recently that affected multiple servers, about 30 minutes.

Performance has been great, support has been most excellent and several times, went beyond what was necessary in order to help. More recently and specifically, Christopher D.

Thanks HG for getting my server needs stable and thanks for a trouble free year.

Joe Figura
Jems Media LLC
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  #2  
Old 02-13-2010, 04:28 PM
GatorJoshL's Avatar
GatorJoshL GatorJoshL is offline
HostGator Staff
 
Join Date: Nov 2007
Posts: 1,394
Default Re: 13 months and still happy

Joe,

Thank you for your great review here at HostGator. We strive for customer satisfaction and when we get feedback like this we know we are succeeding with our goal.

The outage was a very unfortunate thing as our datacenter is one of the best, if not the best in the world. Things happen sometimes and we try to at least keep our customers updated via twitter http://twitter.com/hostgator (if you have a twitter account you should follow us)

We also post any outages, drive swaps or potential issues in our "Network Status" forum.

Again thank you for your great review and we wish you well! As always if you need anything, we are here 24/7.

Thanks!
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Josh Loe
Director of System Administration - Austin
HostGator.Com / SeoHosting.Com

Last edited by GatorJoshL; 02-13-2010 at 04:31 PM.
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