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So i started 10 months ago with you guys, and i can say that i'm greatly pleased with Sales support, Tech support, and any kind of support you offer.
I'm at the Aveo server, and i can say that i have not noticed any low performaces, nor downtime at all. I have a few customers there and they are very pleased with the speed they have now in theyr webpages, mail, databases etc.. And on top of that, today i ordered a Dedicated Server, and guess what, your staff had it running in less than 4 hours (i thought it would take 48 hours). Though im a little confused since its my first dedicated server (you should have a knowledge base for dedicated servers or tutorials, though i think i will check on the documentation for WHM so Nevermind lol), but anyways it all turned out fine when configuring the accounts and stuff, i asked for support to change the hostname and tech support replyed fast and very helpfull. So in short words, thank you all for making this an incredible hosting company! ![]() Fernando Garza Neocorps |
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Fernando,
Thanks for the kind words! We're going to be expanding our knowledgebase significantly in the near future and we will definitely keep your suggestion in mind. Thanks again.
__________________
Douglas Customer Service Manager HostGator.com LLC 1-866-96-GATOR |
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