04/04/2011 SERVER UPGRADE (gator138)

[GatorDmitry]

We will be upgrading server “gator138” between 10:00PM to 3:00AM CDT. We will be emailing the clients on server “gator138” with the information in this forum post. Other HostGator clients will not be affected. This upgrade will involve migrating all accounts to brand new powerful hardware. Clients will experience a performance and stability boost as a result of this upgrade. During the upgrade we ask that clients do not schedule updates to their sites as these changes may be reverted as we migrate your accounts.

This upgrade will also require changing the IP addresses associated with client accounts. For the vast majority of clients this change will be transparent. A handful of clients using third party name servers will be required to update their custom DNS zones at their third party name servers to reflect the change. We recommend any clients using third party name servers that are unsure about how to make the necessary changes switch to our name servers for their domains. You may use ns275.hostgator.com and ns276.hostgator.com as the name servers for your domains to avoid having to make any further changes.

[GatorDmitry]

The bulk of the transfer process has been completed at this time. We are finalizing some small things at this time, however most users should be online, on the new server at this time.

If you are using your own custom (3rd party) name servers you will need to either:

Change to our name servers:

ns275.hostgator.com and ns276.hostgator.com

- or -

Login to cPanel via: http://50.22.107.96/cpanel with your existing hostgator cPanel login. Scroll to the bottom of the page and on the left side you will see: "Account Information -> IP Address". Use that IP address for your 3rd party DNS settings.

- or -

If you're still not sure about what IP address to use, please open a support ticket. Remember, this only affects customers using their own custom 3rd party DNS servers (very small percentage of customers.)